Terms and conditions

1. Applicability

These terms and conditions apply to all purchase orders placed in the Reinast online shop.

2. CONTRACTING PARTY, CONCLUSION OF THE CONTRACT

The contract of purchase is concluded with mindtwo GmbH.

The displayed products in the online shop do not represent a binding offer but a not binding online catalog. By clicking the order button you place a binding purchase order of the goods and products contained in your shopping cart. Directly after submitting your purchase order the bestätigungof the purchase order is issued via e-mail but does not represent an acceptance of the contract. We accept your purchase order either by sending an acceptance of the contract via a separate email or by delivering the goods and products within 2 days.

3. SHIPPING RATES

Shipping rates add to the indicated product price. You may learn details on the amount of shipping rates in the offer section.

4. PAYMENTS

We offer the following payment methods in our online shop:

Vorkasse

You pay the invoice amount via standard SEPA bank transfer. Further details will be given to you during the ordering process.

INVOICE

Only available for selected established or major customers.

5. TITLE RETENTION

The goods and products remain our property until fully paid.

6. TRANSPORT DAMAGE

If your products were delivered with obvious transport damage, please immediately complaint to delivering agency and please contact us right away. The failure of filing a complaint or establishing contact does not affect your legal claims and their enforcement, in particular not on your warranty. You help us significantly to enforce our claims of the delivery agency or cargo insurance.

7. CUSTOMER SERVICE

In case of questions, complaints or other issues please our customer service is available Monday through Friday 8:00 am to 6:00 pm (GMT+1) via phone: +49 (0)228 38758788.

8. STORAGE OF CONTRACT DATA

We store the contract data and send an email with the purchase order details and this terms and conditions. The terms and conditions are available to you at any time on this website and per download. You can access your previous orders through the customer login.

9. CONTRACTUAL LANGUAGE

The language for the contract conclusion is German.

10. YOUTH PROTECTION

Some articles in our range of products are only meant for the use by adults. For these articles, specifically marked in the product description, we reserve the right to deliver them to fully contractual and natural persons who are full of age only. For the latter we therefore may ask for proof of age. Name, address and further data necessary for the purchase order are to be stated truthfully.